Please review your new account details and talk with a banker if you have questions. Select your current Columbia Bank account below to review your new Umpqua Bank account.
1 Accounts with the Treasury Management Services listed below will be moved to Umpqua Analyzed Business Checking. View account details.
Business Bill Pay with Payroll. Sweep Services – ABL dual, Commercial, Dual, DDM, DDM Premium, Line of Credit, ZBA Master and Sub Accounts. CD Rom. Special Statements – weekly, monthly, or additional statements. ACH Direct, ACH NACHA, and Same Day ACH. BAI Export. EDI Reporting. BAI Direct. Check Positive Pay Direct. Deposit Account Control Agreement (DACA). Retail Lockbox. Safe Point Depository and Safe Point Monthly.
2 Columbia Business Interest Checking and Business Interest Checking Plus accounts with the following Treasury Management Services will be mapped to the Umpqua Analyzed Interest Checking account. View account details.
Business Bill Pay with Payroll. Sweep Services – ABL dual, Commercial, Dual, DDM, DDM Premium, Line of Credit, ZBA Master and Sub Accounts. CD Rom. Special Statements – weekly, monthly, or additional statements. ACH Direct, ACH NACHA, and Same Day ACH. BAI Export. EDI Reporting. BAI Direct. Check Positive Pay Direct. Deposit Account Control Agreement (DACA). Retail Lockbox. Safe Point Depository and Safe Point Monthly.
3 Columbia Public Funds Checking accounts with the following Treasury Management Services will be mapped to the Umpqua Public Funds Analyzed Checking account. View account details.
Business Bill Pay with Payroll. Sweep Services – ABL dual, Commercial, Dual, DDM, DDM Premium, Line of Credit, ZBA Master and Sub Accounts. CD Rom. Special Statements – weekly, monthly, or additional statements. ACH Direct, ACH NACHA, and Same Day ACH. BAI Export. EDI Reporting. BAI Direct. Positive Pay with Payee Match. Check Positive Pay Direct. Deposit Account Control Agreement (DACA). Retail Lockbox. Safe Point Depository and Safe Point Monthly.
4 Columbia Public Funds Interest Checking accounts with the following Treasury Management Services will be mapped to the Umpqua Public Funds Analyzed Interest Checking account. View account details.
Business Bill Pay with Payroll. Sweep Services – ABL dual, Commercial, Dual, DDM, DDM Premium, Line of Credit, ZBA Master and Sub Accounts. CD Rom. Special Statements – weekly, monthly, or additional statements. ACH Direct, ACH NACHA, and Same Day ACH. BAI Export. EDI Reporting. BAI Direct. Positive Pay with Payee Match. Check Positive Pay Direct. Deposit Account Control Agreement (DACA). Retail Lockbox. Safe Point Depository and Safe Point Monthly.
DDM: Your DDM Sweep Account balance and fund options will transition automatically to a newly assigned Investment Account number. Going forward, you will receive a “combined” monthly statement with your newly assigned Investment Account and your current associated checking account activity.
Zero Balance Account (ZBA): Your Zero Balance Account sweep services will continue without interruption.
Loan and Account to Account Sweeps: Your sweeps, either dual, one-way coverage, asset-based loan (ABL) or account to account, will transition automatically, including your new 5-digit loan note number, if applicable.
Your CDARS terms and rates will remain until maturity.
Account number: A five-digit note number is being added to all loan account numbers. It is important that you include the note number on your payments beginning March 20, 2023. The addition of the note number will be required in order for your payment to be processed. When submitting your payment from an external account, it must contain all 17-digits total in order to be processed. You will receive additional details about the addition of the note number and payment requirements prior to March 20, 2023.
Terms: The terms of your loan or line of credit will remain the same.
Statements: Your loan statement will look different but the information contained in the statement should be similar to what you see today. All customers will receive a loan statement, regardless of the way their loan is paid.
Online history: If you currently view your loan or line of credit in online banking, you will not see any account history prior to March 17, 2023, in the new system. If you’d like to keep copies of your history, please be sure to print copies no later than March 17, 2023.
Automatic payments: Automatic payments from your Columbia Bank deposit account will continue without interruption. If your automatic payment is being made from an external account, it is important that you include your new note number to avoid the payment from being rejected from processing. You must include the entire 17-digit loan account number to ensure your payment is processed. You will receive additional details about this prior to March 17, 2023.
Pay by mail address change: If you pay your loan by mail, please mail your payments to the address below. This is also found on the remittance section of your loan statement.
Umpqua Bank / Loan Servicing / P.O. Box 1580 / Roseburg, OR 97470
Your SBA loan account number, rate and term will continue without interruption. Your automatic payment will continue to be processed as usual.
Pay by mail address change: If you pay your SBA loan by mail, please mail your payments to the address below. This is also found on the remittance section of your loan statement.
Umpqua Bank / SBA Loan Servicing / 7777 Alvarado Rd. Ste. 515 / La Mesa, CA 91942
Learn about all of the business transition details.
We have a variety of support resources and contacts available to assist you during and after the transition process.
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