Columbia Bank Accounts & Services are Transitioning to Those Offered by Umpqua Bank on March 20, 2023

Business Digital

Log in now to Umpqua’s Business Online Banking during the early access Preview Period

Gather your new login credentials that were sent via email and take advantage of this special, early access period to Umpqua’s Business Online Banking. Preview Period allows you to verify you are able to log in and to begin familiarizing yourself with the system. Preview Period ends March 16! Learn more about Preview Period or go to to log in today.

Your Columbia Bank Business Digital Banking Access and Services are Changing on March 20, 2023

On March 20, 2023, you will access digital banking through Umpqua’s website and mobile app. In addition to changes on how you will login, some of the digital services you use today like ACH Services, Wire Services, Positive Pay and Quicken/Quickbooks require you to take action prior to March 20, 2023.

Businesses transitioning from Columbia’s Business Online Banking Systems

Some of your credentials will change:

  • You will receive a new Company ID
  • Your User ID will remain the same
  • You will receive a Temporary Password

Businesses transitioning from Columbia’s Personal Online Banking System (Columbia Connect)

If you are enrolled in Columbia Connect and utilize ACH or Check Positive Pay, and/or Business Bill Pay, you will transition to Business Online Banking and be issued all new credentials:

  • You will receive a Company ID (this ID will be the same for every user of your business)
  • You will receive a new User ID
  • You will receive a Temporary Password

Business Digital Banking Services Changes

In addition to your login, there will also be several changes to some of the services you use, including:

Learn More

Training Opportunities

Take advantage of the various training opportunities to help you learn the Business Online Banking system:

  • Live Training: Attend a live webinar during the Preview Period.
  • Preview Period: Log in during the early access Preview Period starting February 27, 2023.
  • Recorded Webinars: Watch a pre-recorded training on Business Online Banking.
  • How-to Videos: Watch the how-to videos.
  • User Guides: Download and read the user guides.
View Training Details

Critical Dates & Digital Transition Checklist

There are several dates prior to March 20, 2023 that you need to be aware of. Review these dates and use the digital transition checklist to guide you through the transition.

Learn More

Understand Your New Accounts

Business Account Transition Charts

Learn the details and features of your new Umpqua Bank business accounts.

Business Accounts & Services Details

Find out about the transition of your accounts, debit and credit cards, checks, loans and other account services.

Training Resources

Access multiple types of training materials to introduce you to Business Online Banking and the new features available to you.

View Training Resources

Services & Support

We have a variety of support resources and contacts available to assist you during and after the transition process.

See Support Options

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