Key Service Changes

Payment schedule will need to be reestablished.

Will require new processes for sending and receiving wires.

A Primary Administrator has been assigned.

Import templates will need to be rebuilt.

Will require you to download the Umpqua Biz Mobile app to conduct mobile deposits.

New deadline for exception decisions will be 4:15 p.m. PT.

Activity must be downloaded prior to 5:00 p.m. on March 17 and reconnected following the transition.

The Primary Administrator will have to add entitlement for users.

New SFTP login credentials will be needed.

Requires re-enrollment by an Administrator.

Will need to be set up again.

Recurring and scheduled transfers will need to be set up again.

Access to similar reports will be available.

Utilize bookmarked login link or access from umpquabank.com starting March 20, 2023. Click the Login button in the upper right corner then select Deposit Express from the "All Other Logins" dropdown.

Learn about all of the business transition details.

Access multiple types of training materials to introduce you to Business Online Banking and the new features available to you.