The transition of your Columbia Bank accounts and services to Umpqua Bank is now complete

Training Opportunities

Business Digital Critical Dates & Checklist Key Changes Preview Period Training Opportunities First-Time Login

Business Digital Training Resources

Click on the product/service below to view the resource.

Recorded Training

ACH & Check Positive Pay

View the Recorded Training

Business Online Banking & Reporting

View the Recorded Training

Business Online Banking & Administration

View the Recorded Training

Check Positive Pay

Managing Issues and Reporting

View the Recorded Webinar

ACH Positive Pay

View the Recorded Webinar

Check Positive Pay

User Entitlements, Alerts and Managing Exceptions

View the Recorded Webinar

Business Mobile Banking

View the Recorded Webinar

How-To Videos

Reporting, Statements & Alerts

Explore navigation, reporting, statements and alerts available from the Welcome Screen.

How-to Video

User Maintenance

Explore the tasks that Company Administrators can complete including user maintenance, permissions, activity reports and communications.

How-to Video

ACH, Wires & Bill Pay

Explore how to create, schedule and manage ACH payments, initiate wire transfers, transfer money between accounts, and pay and manage bills online.

How-to Video

Templates, Recurring Payments / Transfers

Learn how to create and manage payment templates as well as generate recurring payments in bill pay.

How-to Video

User Guides

Business Online Banking: Best Practices

View the User Guide

NACHA File FAQs

View the FAQs

Reporting, Statements & Alerts

Review how to navigate and the features available from the Welcome Screen in Business Online Banking

View the User Guide

ACH Wires Bill Pay

Learn how to originate ACH and wire transactions, transfer funds and pay bills using Bill Pay.

View the User Guide

ACH Positive Pay

View the User Guide

Importing into ACH Templates and ACH File Uploads

View the User Guide

Templates Recurring Payments / Transfers

Prepare to create templates for ACH, wires, bill pay and more. You’ll also explore how to create recurring payments in bill pay.

View the User Guide

Business Online Banking

Step-by-step instructions for logging into Business Online Banking for the first time on or after March 20, 2023.

First-time Login Instructions

Business Online Banking Demo

Take a self-guided tour

Demo

User Maintenance

Review user roles, how to add and manage users, view activity reports as well as communications and forms.

View the User Guide

Reporting: EDI ACH

View the User Guide

Account Analysis

How to read your statement.

View the User Guide

Managing Alerts

View the User Guide

Enrolling in Online Statements

View the User Guide

Services & Support

We have contacts available to assist you during and after the transition process.

Contact Us

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