The transition of your Columbia Bank accounts and services to Umpqua Bank is now complete
Bank2Bank Transfers
You will need to re-enroll and set-up your external transfers in Umpqua’s Personal Online Banking system on March 20, 2023.
Service Interruptions
As we work to transition systems to Umpqua, Bank2Bank Transfers will experience the following interruptions:
Thursday, 3/16/23 – 2:00 p.m. PT
Bank2Bank Transfers are no longer available.
Monday, 3/20/23 – 8:00 a.m. PT
You will need to setup any previous External Transfers, including re-linking your accounts with Umpqua Bank.
Your Bank2Bank Transfers will not automatically transfer to Umpqua Bank
On Thursday, March 16, 2023 at 2:00 p.m. PT, Bank2Bank transfers will no longer be available. Starting Monday, March 20, 2023 at 8:00 a.m. PT, you will need to enroll in External Transfers through Umpqua’s Personal Online Banking.
Enrolling in External Transfers through Umpqua’s Personal Online Banking also allows you to use external accounts to make payments directly to personal loans and lines of credit you may have with us. You can enroll by selecting Transactions from the menu.
Recurring or Future-Dated Payments
Your information and any recurring or scheduled payments within Bank2Bank Transfers will not be saved or transferred to Umpqua Bank. You will need to set these up again in External Transfers within Umpqua’s Personal Online Banking system. External transfers may take 1-2 business days to process from the date scheduled.
New Daily Limits
The daily and monthly dollar and frequency limits for transactions using External Transfers are below.
| Service | Time Period/Total | Limit |
|---|---|---|
| Standard | Transaction Daily Monthly (rolling 30-day period) |
$3,000 $3,000 $10,000 |
| Number of Transactions Allowed | Per Day Per Month |
10 30 |
| Minimum Transaction Amount | $10.00 |
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