As we work to transition systems to Umpqua, CardPilot will experience the following interruptions:
Starting Friday, March 17, 2023 at 9:00 p.m., debit card controls and alerts setup through CardPilot will no longer be in effect. Starting March 22, 2023 at 8:00 a.m. PT, you will be able to access card controls, set controls and alerts, or set travel notices directly through Umpqua’s Personal Online Banking or the Umpqua Bank mobile app.
A separate app for these functions is no longer needed and you should remove the Columbia Bank CardPilot app from your device after March 22, 2023.
Instructions for Setting Up Card Controls with Umpqua Bank