The transition of your Columbia Bank accounts and services to Umpqua Bank is now complete

First-Time Login


Gather your current User ID and Password.

Your User ID will remain the same unless notified otherwise notified. A copy of your current User ID will be mailed by March 10

Your password will remain the same, but you will be prompted to create a new one during your first login.

A "Forgot Password" option will be available at the login screen if needed, or you can contact us if you need further assistance.


Follow the First-Time Login Instructions

Download detailed first-time login instructions here.



Go to, select the green Login box and follow the first-time login instructions.

Download the Umpqua Bank Mobile Banking App

Download the Umpqua Bank Mobile Banking app from the iOS App Store or Google Play to access your accounts whenever and wherever you want.

Apple App Store Google Play Store

Training Resources

Access multiple types of training materials to introduce you to Personal Online Banking and the new features available to you.

View Training Resources

Services & Support

We have a variety of support resources and contacts available to assist you during and after the transition process.

See Support Options

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