Your User ID will remain the same unless notified otherwise notified. A copy of your current User ID will be mailed by March 10
Your password will remain the same, but you will be prompted to create a new one during your first login.
A "Forgot Password" option will be available at the login screen if needed, or you can contact us if you need further assistance.
Download detailed first-time login instructions here.
Go to umpquabank.com, select the green Login box and follow the first-time login instructions.
Access multiple types of training materials to introduce you to Personal Online Banking and the new features available to you.View Training Resources
We have a variety of support resources and contacts available to assist you during and after the transition process.See Support Options