The transition of your Columbia Bank accounts and services to Umpqua Bank is now complete


You will need to set up your Zelle® profile through Umpqua’s Personal Online Banking beginning March 20, 2023.

Service Interruptions

As we work to transition systems to Umpqua, Zelle® will experience the following interruptions:

Thursday, 3/16/23 – 2:00 p.m. PT

You will be un-enrolled from Zelle®, disconnecting your Columbia Bank linked mobile numbers and email addresses.

Monday, 3/20/23 – 8:00 a.m. PT

You can re-enroll with Zelle®, linking your mobile numbers and email addresses with Umpqua Bank.

Your Zelle® Information will not automatically transfer to Umpqua Bank

As of 2:00 p.m. PT on Thursday, March 16, 2023, you will be un-enrolled from your Zelle® profile with Columbia Bank automatically. Starting March 20, 2023 at 8:00 a.m. PT you can complete the simple Zelle® re-enrollment process through Umpqua’s personal Online Banking, including linking your phone numbers and email addresses to Umpqua. Your information will not be saved or transferred automatically.

Recurring or Future-Dated Payments

Recurring or future-dated payments scheduled to occur after March 17, 2023, will need to be set up again as individual payments at the time they are due, once you re-enroll in Zelle® through Umpqua’s Personal Online Banking. Recurring and scheduled payments will become available again later in 2023.

New Daily Limits

The new daily dollar limits are below. New enrollments will automatically be enrolled at the $300 daily limit. If you had previously been sending and receiving payments above $300, please contact our online banking team at (866) 486-7782 after March 20, 2023 to discuss options.

Zelle® Sends Money

Service Time Period/Total Limit
Typically within Minutes Daily
Monthly (rolling 30-day period)
Number of Transactions Allowed Per Day
Per Month

Similar Look & Experience

After re-enrolling in Zelle® through Umpqua’s , the look and feel will be similar to what you are used to today.

Go to Key Changes

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Zelle® and Zelle® related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.

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